> ## Documentation Index
> Fetch the complete documentation index at: https://help.localflow.travel/llms.txt
> Use this file to discover all available pages before exploring further.

# Download your data or close your organisation

> Download a zip of everything your company has in Localflow, or close the organisation: who can do it, what is included, how long the link lasts and how to change your mind.

**Your data** is a page in **Organisation**, under **The company**. Use it to take a copy of everything your company keeps in Localflow, or to close the organisation.

Owners and admins see the page. Planners and other members do not. Only the owner can close the organisation.

## Download our data

**1. Open Your data**

Go to **Organisation** › **Your data**.

**2. Start the download**

Click **Download our data**. The button says **Preparing…** while the file is made. A big company can wait a few minutes. You can leave the page.

**3. Get the file**

When it is ready, Localflow e-mails you, and the page shows the file name, its size and when the link stops working. Click the file name to download it.

You must have signed in recently. If Localflow asks you to sign in again, do that and click **Download our data** again.

Only one file is prepared at a time for your company. If a colleague has already started one, the button says **Preparing…** for you too.

### What is in the zip

* **A spreadsheet (CSV) for each kind of data** in the `data` folder: trips, proposals, bookings, invoices, suppliers, prices, places, members and more. The first row names the columns in plain words. The **id** column keeps Localflow's own id, and dates are written like `2026-11-13T09:30:00.000Z`.
* **Your photos, logos and PDFs** in the `files` folder, in a folder for each kind of data. The spreadsheet cell that points to a file holds the file's id, which is also the file's name.
* **A README** that says the same in a few lines.

Sign-in details for connected calendars and e-mail are not included.

### The link lasts 24 hours

The download works for 24 hours. After that Localflow deletes the file. Click **Download our data** again for a new one.

### A very big company

If your data is too big for one file, it comes in numbered parts, for example **part 1 of 3**. The page lists every part. Download them all and open them into the same folder.

## Close this organisation

Closing deletes every trip, proposal, booking, supplier, photo and file after 30 days. Until then you can change your mind. Invoices the law makes us keep stay, with traveller names removed.

> [!WARNING]
>
> Download your data first. After the 30 days there is no way to get it back.

**1. Click Close this organisation**

On the **Your data** page, click **Close this organisation…**. An admin sees the button greyed, with **Only the owner can close the organisation.**

**2. Type the name**

Type the organisation's name exactly as shown, then click **Close in 30 days**. To back out, click **Keep it**.

The page then shows the day everything will be deleted and a **Cancel closing** button. The owner can click it any time before that day, and the organisation goes on as before.


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